BrightSync - Office 365 & Exchange Email Integration

In this Article: 

You can attach your outlook account to your BrightMove account for additional features. 

If you have Office 365, you will need to get your Tenant ID from your email admin. If you have an Exchange Server you will need the Exchange EWS URL. 

1. Click Settings
2. Click External Credentials
3. Click More for Microsoft Exchange
4. Click Add Credential

For Office 365: 

5. Click Office 365
6. Put in your Tenant ID
7. Select Auto Parse if you want the inbound emails to automatically be added to manager or candidates profiles as activities. (Recommended) 

8. Select Duality Mode if you want emails to send from BrightMove instead of your company email servers.  Only set this value if you're sure you wish to use Duality Mode.  If you're not sure, BrightMove Support for more guidance.
9. Click Save. 


You will then be redirected to the Office 365 page where you will sign in and accept the permissions. It will redirect you back into BrightMove once completed. 

Note: BrightSync will not connect if you have strict permissions setup in Microsoft Entra that require admin consent to connect with BrightMove. In this case, you will need to grant your users the ability to install Microsoft verified apps without admin consent https://learn.microsoft.com/en-us/entra/identity/enterprise-apps/configure-user-consent?pivots=portal.

For Exchange Servers: 

5. Put in your email Username and Password
6. Put in your Exchange EWS URL
7. Select Auto Parse if you want the inbound emails to automatically be added to manager or candidates profiles as activities. (Recommended)

8. Select Duality Mode if you want emails to send from BrightMove instead of your company email servers.  Only set this value if you're sure you wish to use Duality Mode.  If you're not sure, BrightMove Support for more guidance.
9. Click Save.