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Why Isn't my job on Indeed?

Troubleshooting Job Posting Issues Between BrightMove ATS and Indeed

Updated this week

Note: Indeed has a policy that all staffing companies must have a sponsored visibility to post jobs. If you have not already done so, please contact Indeed support to inquire how to do this.

For direct employers, Indeed does not currently require sponsorship to post jobs.

If your job postings from BrightMove aren't appearing on Indeed as expected, here are specific troubleshooting steps for BrightMove users:

Verification Steps

1. Check BrightMove-Indeed Integration Status

  • Navigate to the job in question

  • Select the Job Board Posting tab

  • Confirm that you see a green check next to Indeed (a green checkmark means the job is included in the Indeed feed, a green person with a check means applications are being received)

2. Review Indeed-Specific Settings in BrightMove

  • Ensure "Publish to Web" option is selected for the specific job

  • Check that your company profile is complete and accurate in BrightMove

  • Verify your Indeed Apply settings are properly configured within Company Preferences (while this won't affect posting, it could adversely impact application rate)

3. Job Content Compliance

  • Review job titles for Indeed compatibility (avoid special characters or all caps)

  • Ensure job descriptions meet Indeed's content guidelines

  • Check that required fields like location and job type are properly filled out

  • Remove any screening questions that aren't supported by Indeed

  • Don't continue to resubmit jobs by changing the date; Indeed sees this as spam.

4. Technical Validation

  • Check the job feed logs by clicking View Logs on the Job Board Posting tab

  • Make sure you use the proper date and job board filters to search the logs

Common Issues and Solutions

  • Staffing companies are required to sponsor jobs for visibility. Speak with your Indeed representative if you believe this relates to your company.

  • Syndication Delays: Allow 24-48 hours for job postings to appear on Indeed

  • Classification Problems: Ensure job categories in BrightMove map correctly to Indeed's classification system

  • Feed Interruptions: Check if there have been any recent BrightMove maintenance periods that might have affected the feed

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