When posting jobs to Indeed through an XML feed, it’s common for them to appear in public search results but not in your Indeed Employer Dashboard. This can cause confusion for hiring teams who rely on the dashboard to manage postings and track performance. This article explains why this happens, outlines best practices for linking a feed to your employer account, and shares troubleshooting tips to ensure your jobs are visible in both public listings and your dashboard.
1. XML Feed Job Postings and Employer Dashboards
XML Feed Basics: When jobs are posted via an XML feed (such as from BrightMove), they are transmitted directly to Indeed and appear in public job listings. The XML feed must be complete and include all jobs you wish to display, partial feeds can lead to reduced visibility or rejection. More details can be found in the XML feed format documentation: XML job feed format.
Employer Dashboard Visibility: For jobs to appear in an employer’s Indeed dashboard (not just public listings), the XML feed must be correctly associated with the employer’s Indeed account. The documentation does not provide explicit steps for linking a new company’s feed to their employer dashboard. This association typically requires coordination with Indeed’s support or partnerships team, especially for new company profiles.
2. Best Practices and Recommendations
Manual Posting: Your client’s plan to post a job manually from their employer portal is a good step. This can help Indeed recognize and register the new company profile, which may assist in linking future feed jobs to their dashboard.
Contacting Indeed: Since the documentation does not specify a self-service method to link XML feed jobs to a new employer dashboard, it’s best practice to contact Indeed directly.
Provide them with:
The company name
Example job IDs
Details about your XML feed provider (BrightMove)
The employer account email or ID
This will help Indeed’s support team associate the XML feed with the correct employer dashboard.
Feed Metadata: Ensure your XML feed includes accurate and consistent employer information (such as company name and contact details) that matches the employer’s Indeed account.
3. Additional Guidance
Technical Reference: For more on XML feed structure and requirements, see the documentation for agencies and third parties: Agency and Third Party integration with Indeed Apply.
Support: If you need further assistance or want to ensure the feed is properly linked, you can submit a request on the Request Support page.
There is no explicit self-service process in the documentation for linking a new company’s XML feed jobs to their Indeed employer dashboard. Manual posting and direct contact with Indeed support are recommended best practices to ensure proper association.