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Contact Support
Contact our award-winning customer service team. No good software company can fully serve its customers without effective technical support. Our US-based support team has won a variety of awards based on our multi-tiered, multi-layered support structure.
Why do I have to reset my password every time I log in? Why do I keep getting the message username or password is incorrect?
Contact Support
Why are my Labels Different from the Help Center?
Email in BrightMove
How to send emails from inside of BrightMove
Email Delivery and Engagement
Composing an Email
Attaching Images to Emails
Attaching Files to Emails
3rd Party Integrations
We have a variety of existing partnerships available today inside of BrightMove.
External Credentials
Zapier Integration
SourceJet Resume Tool
Technical Help
Need help with technical settings or plugins?
Clearing Your Local Cache inside BrightMove
BrightMove Browser Tabs & Viewing History
Browser Related Info & Help
BrightMove People Parser - Chrome App
Candidate Experience Portal Sitemap and RSS Feed
Web Content Accessibility Guidelines (WCAG) 2.0 for Candidate Experience Portals
Developer Resources
Wish to customize your BrightMove company instance or have a feature request you want to see in BrightMove?
API Documentation
API Keys
Paid Standard Work
Paid Custom SOW Requests
Webhooks
Single Sign On (SSO)
Data Exports & Extracts
Having trouble accessing an XML export we've provided you? This section will help you through it.
Download XML Data Export from BrightMove
Download Attachments Export from BrightMove
XML Data Export and Attachment Export Technical Q&A