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BrightMove 'Illuminated' RegistrationYour weekly space to learn, explore, and ask anything whether you're brand new or a seasoned pro.
Contact Support
Contact our award-winning customer service team. No good software company can fully serve its customers without effective technical support. Our US-based support team has won a variety of awards based on our multi-tiered, multi-layered support structure.
Why Do I Have to Reset My Password Every Time I Log In?Understanding username conflicts and repeated password resets
Contact SupportHow to Get Help, When You Need It
Why are my Labels Different from the Help Center?
3rd Party Integrations
We have a variety of existing partnerships available today inside of BrightMove.
External Credentials
Zapier Integration
Technical Help
Need help with technical settings or plugins?
BrightMove Troubleshooting: Cache & Local HistoryFor Recruiters, Hiring Managers, and Super Users
BrightMove Browser Tabs & Viewing History
Browser Related Info & Help
BrightMove People Parser - Chrome App
Candidate Experience Portal Sitemap and RSS Feed
Web Content Accessibility Guidelines (WCAG) 2.1 for Candidate Experience Portals
Developer Resources
Wish to customize your BrightMove company instance or have a feature request you want to see in BrightMove?
API Documentation
API Keys
Paid Standard Work
Paid Custom SOW Requests
Webhooks
Single Sign On (SSO)
Data Exports & Extracts
Having trouble accessing an XML export we've provided you? This section will help you through it.
Download XML Data Export from BrightMove
XML Data Export and Attachment Export Technical Q&A