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Contact Support
Contact our award-winning customer service team. No good software company can fully serve its customers without effective technical support. Our US-based support team has won a variety of awards based on our multi-tiered, multi-layered support structure.
Why do I have to reset my password every time I log in? Why do I keep getting the message username or password is incorrect?
Contact Support
Why are my Labels Different from the Help Center?
3rd Party Integrations
We have a variety of existing partnerships available today inside of BrightMove.
External Credentials
Zapier Integration
Technical Help
Need help with technical settings or plugins?
BrightMove Troubleshooting: Cache & Local HistoryFor Recruiters, Hiring Managers, and Super Users
BrightMove Browser Tabs & Viewing History
Browser Related Info & Help
BrightMove People Parser - Chrome App
Candidate Experience Portal Sitemap and RSS Feed
Web Content Accessibility Guidelines (WCAG) 2.1 for Candidate Experience Portals
Developer Resources
Wish to customize your BrightMove company instance or have a feature request you want to see in BrightMove?
API Documentation
API Keys
Paid Standard Work
Paid Custom SOW Requests
Webhooks
Single Sign On (SSO)
Data Exports & Extracts
Having trouble accessing an XML export we've provided you? This section will help you through it.
Download XML Data Export from BrightMove
XML Data Export and Attachment Export Technical Q&A