Interview Questions and Questionnaires allow recruiters and hiring managers to create consistent, reusable sets of questions to gather candidate insights and document responses throughout the hiring process. With the proper permissions, users can build custom questions, group them into questionnaires, and assign them to specific jobs and submittal statuses. Recorded answers and notes can then be stored securely within the ATS for historical tracking and compliance.
This article guides you through:
Creating new interview questions
Building interview questionnaires
Assigning questions and questionnaires to jobs
Recording interview answers and notes
Creating Interview Questions
To create your new interview question, begin by going to the Settings page, found by clicking your avatar icon in the top right of the ATS page.
From Settings, click on Interview Questions.
To Create a New Question:
1. Click Add in the top right.
2. Enter text in the Question text field.
3. Select your Question Type. Options are:
Essay
Multiple Choice
When finished, click Create Question
Note: Interview questions do not have the concept of required, correct answers, like Basic Qualifications. They are used to get open feedback from a candidate on what they believe on specific topics. When recording interview question responses, you can save notes around the answers, but if you are looking for questions have specific answers in order to qualify a candidate for employment, you should consider basic qualifications. |
Creating Interview Questionnaires
From the Interview Questions screen, select the Questionnaires button on the top right. Questionnaires are groups of questions that can be asked during the screening process.
To Create a New Questionnaire:
1. Click Add in the top right.
2. Give your new questionnaire a Name.
3. Click the + Add a Question link to add existing questions to the questionnaire.
4. Click Create Questionnaire button.
Assigning Questions & Questionnaires to Jobs
In order to associate questions and questionnaires with jobs and applicants, two configurations must be in place.
Submittal Workflow Status Enabled For Interview Questions
Enable the Allow Interview flag.
To enable Interview Questions, go to Settings > Submittal Workflow, and toggle the Allow Interview switch to on for the status in which you wish to associate Interview Questions.
In the example below, the Screening status is enabled to assign interview questions and questionnaires.
Question / Questionnaire is Assigned To Job
To assign a question or questionnaire to a job, go to the Job screen:
1. Select the status you want to associate the questions with
2. Click the + Add a Questionnaire or + Add a Question link
3. Search for the question or questionnaire you want to associate with this job and click Add.
Recording Interview Questions & Answers
When a candidate is in a status that has assigned Interview Questions and the status is enabled with the Allow Interview flag, the Interview button is shown on the submittal record.
Additionally, the user must have the Create Interview Notes permission enabled (see security roles and permissions for info on setting up permissions) in order to be able to record notes, along side the answers provided during the interview. If the Create Interview Notes permission is not enabled, the Notes field will not be displayed.
When a recruiter or hiring manager clicks the Interview button, they’ll see the interview questions assigned to the candidate’s current status.
From this screen, users can record answers and notes if their role includes the Create Interview Notes permission. If this permission isn’t granted, the Notes field won’t appear.
To save responses, click Save.
Additionally, users can select Create PDF to generate a PDF of the interview answers and notes. This file is automatically added to the candidate’s profile as a private attachment, which recruiters can choose to share or make public as needed.