To request a feature, open the chat in the bottom-right corner and tell our support team what you need. We’ll capture the details, submit the request on your behalf, and keep you updated in the ticket.
What changed?
We used to collect feature requests through an external Pendo board. That system has been deprecated. To make things simpler and ensure higher-quality requests, our team now submits requests for you after a short chat to gather the right context.
How to submit a request
Open chat: Click the chat bubble in the lower-right corner of BrightMove.
Choose “Ask a Question.”
Share your feature idea: Describe what you need and ask Wiz to send it to a human agent.
We’ll do the rest: Support will review your request, log it on your behalf, and attach your account as a watcher for updates.
If there’s already a solution: We’ll point you to the existing feature, setting, or workaround.
If there isn’t: We’ll submit a product feature request on your behalf and route it to our product team for review.
Confirmation: You’ll receive a confirmation in the same chat/ticket once your request is logged.