To activate Engage SMS in your BrightMove account, we must first register your organization for messaging compliance and provisioning. This process requires business verification and coordination with external messaging networks.
Because of these required steps, setup is not immediate.
Estimated timeline:
Once all required information is received, activation typically takes 10–15 business days.
Submitting complete and accurate information upfront helps avoid delays and ensures your SMS service is ready by your planned go-live date.
Required Business Information
Please be prepared to provide the following details about your organization:
Company Details
Legal business name
Business type (e.g., Corporation, LLC, Non-profit, Partnership)
Industry
Regions where your business operates
Company website
Social media profile links (if available)
Public or private company status
Stock exchange and ticker (if publicly traded)
Business Registration
Country-specific business registration or tax ID number
Registration type (e.g., EIN, VAT, or other national identifier)
Authorized Representative
A company representative must be designated for verification.
Required details:
First and last name
Job title
Role or position
Phone number
Email address
Business Address
Company name (for mailing purposes)
Street address
Suite or secondary address (if applicable)
City
State or province
Postal/ZIP code
Country
SMS Verification Contact
A business email address for verification and authentication steps
Important Notes
All information must match your official business records.
Recently issued tax IDs may take several weeks to appear in validation systems.
Incomplete or incorrect information may delay activation.